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星级典句：

第一句：I'm the customer relations officers for MW Services.

我是MW服务公司的客户联络员。

A:Good morning, Ms. Brown. My name's George Black. I'm the customer relations officers for MW Services.

早上好，布朗女士。我叫乔治·布莱克，MW服务公司的客户联络员。

B:Good morning, Mr. Black. Is there anything I can do for you?

早上好，布莱克先生。我能为你做些什么吗？

A:We just want to come by and thank you for choosing our company.

我们只是拜访一下，感谢您选择了我们公司。

第二句：I want to ask if you've had any problems so far.

我想问一下到目前为止您有没有遇到什么问题。

A:It's nice of you to pay a visit back.

您能回访真是太好了。

B:I want to ask if you've had any problems so far.

我想问一下到目前为止您有没有遇到什么问题。

A:No, I haven't had any problems at all. I've been very pleased with your service, thank you.

没有。没有任何问题。对你们的服务我非常满意，谢谢。

服务是经营者永恒的话题，用优质服务满足客户需求是经营者最主要的目标之一。伴随着商战的日益激烈，经营者们也越来越注重做“服务”的文章，服务的范围也在不断扩大。

其他表达法：

Let's start with the fact that no one has responded to my calls or letters for the past three weeks!

咱们就从三个星期都没人理会我的电话和信函这件事说起吧！

Would you tell me what you have been trying to find out?

您能告诉我您想了解些什么吗？

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